Terms & Conditions

By registering an account or using any service on the gtd99 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. These terms form a legally binding agreement between you (the user) and gtd99. Your acceptance is signified by your act of creating an account, making a deposit, placing a wager, or otherwise engaging with any feature of the platform.

gtd99 provides online gaming services including cricket betting, live casino games, slots, crash games, and fishing games to adult players based in Bangladesh. Access to the platform is conditional upon your full acceptance of these terms, along with any supplementary policies referenced herein, including the Privacy Policy and Responsible Gaming Policy.

To use gtd99 services, you must meet the following eligibility criteria without exception. gtd99 takes user eligibility seriously and actively enforces these requirements to maintain a safe and compliant platform environment.

• You must be at least 21 years of age (21+ only). Underage gambling is strictly prohibited on gtd99.
• You must be a resident of or have legal access to the jurisdiction in which you are playing. It is your sole responsibility to determine local laws.
• You must not be acting on behalf of any third party or business entity when using gtd99 for personal gaming.
• You must not be a current employee, director, agent, or affiliate of gtd99 or any of its associated companies.

gtd99 reserves the right to request proof of age, identity, and residency at any time. Failure to provide satisfactory documentation may result in suspension or permanent closure of your account and forfeiture of any pending winnings.

Each user is permitted to hold only one account on gtd99. Creating multiple accounts, duplicate accounts, or accounts using false identity information is a direct violation of these terms and will result in immediate account termination and forfeiture of all associated funds and bonuses. gtd99 employs automated detection systems to identify and act upon duplicate account activity.

When registering, you are required to provide accurate and up-to-date personal information. You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your password with any third party. gtd99 will not be held liable for any loss or damage arising from unauthorized access to your account resulting from your own negligence.

• You must notify gtd99 support immediately if you believe your account has been compromised or accessed without your authorization.
• Account verification (KYC) may be required before processing any withdrawal request. Required documents may include national ID, passport, or other government-issued identification.
• gtd99 reserves the right to suspend any account pending a security review without prior notice, particularly in cases of suspected fraud or terms violations.

All account activity, including bets placed, withdrawals processed, and bonuses claimed, is logged and subject to periodic review. gtd99 uses advanced security systems to safeguard user data and detect anomalous behaviour patterns.

gtd99 supports several payment methods commonly used in Bangladesh to make funding your account as seamless as possible. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal limits apply and may vary depending on the selected payment method. gtd99 does not accept third-party payments; all funds deposited must originate from an account registered in your own name.

Accepted payment methods include:

• Mobile banking: bKash, Nagad, Rocket, and Upay — the most widely used digital wallet services in Bangladesh.
• Bank transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other major Bangladeshi banks.
• International cards: Visa and Mastercard where supported by your issuing bank.
• Withdrawals are processed to the same payment method used for the original deposit wherever technically possible to comply with anti-money laundering requirements.

Withdrawal processing times vary by method but gtd99 aims to complete all verified withdrawal requests within 24-72 hours. Withdrawal requests may be delayed pending KYC verification or during periods of heightened security review. gtd99 reserves the right to withhold withdrawals if fraudulent activity or terms violations are detected. Players must ensure their withdrawal details are accurate; gtd99 is not responsible for funds sent to incorrectly provided account information.

gtd99 offers a range of bonuses and promotions to new and existing players, including welcome bonuses, free spins, reload bonuses, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, and Eid. All bonuses are subject to the following standard terms unless a specific promotion's page states otherwise:

• All bonuses carry a wagering requirement (rollover) that must be met before any associated winnings can be withdrawn. The specific rollover multiplier will be stated on the relevant promotion page.
• Free spins are valid only on the specified game(s) stated in the promotion. Winnings from free spins may be capped at a maximum withdrawal amount defined per promotion.
• Bonuses are available to one account per household, per IP address, per device, and per payment method. Attempts to claim bonuses through multiple accounts are considered abuse and will result in account termination.
• gtd99 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Decisions regarding bonus eligibility are final.

Seasonal promotions such as Pohela Boishakh specials, Victory Day offers (December 16), or Independence Day promotions (March 26) may carry additional terms specific to each event. Players are advised to review the individual promotion terms carefully before participating.

gtd99 is committed to promoting responsible gaming across Bangladesh. Gambling is intended to be an entertaining activity for adults aged 21 and above. gtd99 actively encourages players to set personal limits on their gaming activity. If you feel that your gambling is becoming compulsive or problematic, please contact our support team immediately and request access to self-exclusion or deposit-limit tools.

gtd99 complies with responsible gaming principles including age verification, self-exclusion programs, reality check reminders, and session time limits. gtd99 will never facilitate gambling to a person who has formally requested self-exclusion. Detailed responsible gaming guidance is available on the dedicated Responsible Gaming page. For adult players 21+ in Bangladesh who need help with problem gambling, contact our support team via the email address listed in the footer of this page.

The following activities are strictly prohibited on the gtd99 platform. Engaging in any prohibited activity may result in immediate account suspension, permanent ban, forfeiture of all funds, and referral to relevant authorities where applicable.

• Using automated bots, scripts, or any software that provides an unfair advantage in gameplay or bonus claiming.
• Collusion with other players to manipulate game outcomes, including in live casino or sports betting markets.
• Attempting to launder money or use the platform to process illicit funds from any source.
• Opening accounts using false, stolen, or borrowed identity documents or payment methods.
• Engaging in any form of harassment, abusive language, or threatening behaviour directed at gtd99 staff or other users through any communication channel.

gtd99 monitors all platform activity in real time. Any suspicious behaviour will be flagged, investigated, and actioned in accordance with these terms and applicable law. Players found to have engaged in prohibited activities will be permanently excluded from the platform with no right to reclaim deposited funds or bonus winnings.

All content on the gtd99 platform, including but not limited to text, graphics, logos, game interfaces, software, imagery, audio, and video, is the intellectual property of gtd99 or its licensed content providers and is protected under applicable copyright and intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only.

You must not copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, or exploit any part of the gtd99 platform or its content without express prior written consent from gtd99. Any unauthorised use constitutes a material breach of these terms and may give rise to civil or criminal liability.

To the fullest extent permitted by applicable law, gtd99 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, service interruptions, or technical failures. gtd99 provides the platform on an 'as-is' and 'as-available' basis without warranties of any kind, express or implied.

In no event shall gtd99's total aggregate liability to you for all claims arising from or related to your use of the platform exceed the total amount of funds deposited by you in the 30 days immediately preceding the claim. This limitation applies regardless of the form of action, whether in contract, tort, negligence, or otherwise.

gtd99 reserves the right to revise, update, or replace any part of these Terms & Conditions at any time by posting the updated version on this page. The date of the most recent revision will always be indicated at the top of the page. It is your responsibility to check this page periodically for changes. Your continued use of the gtd99 platform following the posting of any changes constitutes your acceptance of those changes.

Material changes to these terms — such as modifications to bonus conditions, withdrawal policies, or eligibility requirements — will be communicated to registered users via the email address associated with their account where reasonably practicable. However, it remains your responsibility to stay informed of the current terms at all times.

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising from your use of the gtd99 platform or these terms, you agree to first contact gtd99 support to seek an amicable resolution before pursuing any formal legal action. gtd99 aims to resolve all disputes in good faith within a reasonable timeframe.

If a dispute cannot be resolved through direct communication with gtd99 support, both parties agree to submit to binding arbitration as a preferred alternative to litigation. Nothing in this clause shall prevent gtd99 from seeking emergency injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

If you have any questions, concerns, or formal complaints regarding these Terms & Conditions, please contact the gtd99 support team. Our team is available 24/7 to assist players across Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

You can reach us at [email protected]. Please include your registered username and a clear description of your query or complaint to ensure the fastest possible response. gtd99 treats all support requests with strict confidentiality and aims to respond to all formal complaints within 5 business days (Bangladesh Standard Time, UTC+6).